(Record file photo)

Administrator to oversee B.C. seniors’ home in wake of allegations of abuse, neglect

Island Health reports dozens of violations and delays at Comox Valley Seniors Village

A temporary administrator has been appointed to oversee a seniors’ home on Vancouver Island after a number of violations were found to have been committed, including disease outbreak and neglect.

The Island Health Authority said Monday that “numerous” routine and complaint-based inspections were conducted at the 136-bed Comox Valley Seniors Village in Courtenay, and “wide-ranging and stringent” restrictions were placed on its license in June.

But three months later, officials still found an “unacceptable” number of violations of the Community Care and Assisted Living Act, and too long of a delay to address them.

“Due to the operator’s inability to meet the care expectations outlined in legislation, the board of directors has taken the extraordinary action to appoint an administrator to manage the facility,” said board of directors chair Leah Hollins in a news release.

Susan Abermann, a past leader of Island Health’s residential care services and executive director of another facility with the same owner as Comox Valley Seniors Village, will serve as administrator for six months.

The care home is owned by Retirement Concepts, which was sold to a Chinese company, Anbang Insurance Group, in 2017. The Chinese government took control of Anbang’s assets in February 2018.

READ MORE: Founder of Chinese company behind 21 B.C. seniors’ homes gets 18 years for fraud

The authority’s medical health officer, Dr. Charmaine Enns, filed a report outlining 45 inspections and investigations conducted from March 1 to Aug. 23 of this year – an amount she called “exceptional.”

All but five of the 35 of the completed examinations identified violations, while 10 others remain in progress, related to disease outbreak, physical and emotional abuse, neglect, insufficient staffing, improper record-keeping, and aggression between residents.

RELATED: Province taking over seniors’ home care in southern B.C.

“This represents a widespread, systemic failure on the part of the licensee that will not be remedied by isolated responses to single contraventions,” Enns wrote.

“There are reasonable grounds to believe that currently there is a risk to the health and safety of persons in care at the facility.”

Don Broten, 85, has mixed dementia and has lived at the home for more than three years. In July, he nearly died after an outbreak of parainfluenza wasn’t recognized until the last minute.

“The system does work. It works long and slow and painfully, but it does in the end work,” said his wife, Delores, who started a letter-writing campaign to draw attention to problems.

“If they manage to keep the improvements that we’re looking for, there’s no reason for him not to live a lot longer.”

Anyone with concerns about conditions at a care facility should keep records and report them, she said.

“[The problems were] much bigger and more broken than we realized.”

KEEP READING: B.C. Seniors Advocate questions labour shortage in care homes

Like us on Facebook and follow us on Twitter

Just Posted

New Gold sponsors Quesnel ski club

The Lightning Creek Ski Club is grateful to corporate sponsors like New Gold Inc. Blackwater Project

Thank you to everyone who made Kate’s Bestie’s Wedding a huge success

Big Brothers Big Sisters Quesnel says watch for Kate’s BIG Wedding in 2020

Quesnel auto parts store hit by multiple break-ins

Store owner shares surveillance footage on social media in hopes of catching thieves

Final North Cariboo housing report highlights need for more rental supply, housing affordability

City staff will create and work through a checklist and work plan to address housing needs

Proposed solar feasibility study focus of upcoming open house in McLeese Lake

An application for the study is presently under review by FLNRORD

VIDEO: Federal Liberals’ throne speech welcomes opposition’s ideas

Trudeau will need NDP or Bloc support to pass legislation and survive confidence votes

VIDEO: John Lennon’s iconic Rolls Royce rolls into Vancouver Island college for checkup

Royal BC Museum, Camosun College and Coachwerks Restorations come together to care for car

VIDEO: Rockslide closes part of Highway 93 in Fairmont Hot Springs

Geotechnical team called in to do an assessment after rocks fell from hoodoos

Petition calls for appeal of ex-Burns Lake mayor’s sentence for sex assault

Prosecution service says Luke Strimbold’s case is under review

Northwest B.C. wildlife shelter rescues particularly tiny bear cub

Shelter co-founder says the cub weighs less than a third of what it should at this time of year

BC firefighters to help battle Australian bushfires

Canada sent 22 people, including 7 from B.C.

B.C. NDP touts the end of MSP premiums

Horgan, James held news conference to reiterate that people will get their last bill this month

Illicit drug deaths down, but B.C. coroner says thousands still overdose

Chief coroner Life Lapointe says province’s drug supply remains unpredictable

Trustees ask for more help after tearful meeting on B.C. school’s ‘toxic’ stench

Enforcement has ‘no teeth,’ school trustee says, while kids become sick

Most Read