B.C. to advocate for frustrated, confused, unhappy cellphone users, says premier

Maple Ridge New Democrat Bob D’Eith to advocate for more affordable and transparent cellphone options

A cellphone users survey shows British Columbia residents are frustrated and confused with cellphone contracts and billing, prompting a deeper review of consumer protection laws and expanded efforts to push the federal government for improvements.

Premier John Horgan has appointed Maple Ridge New Democrat Bob D’Eith to advocate for more affordable and transparent cellphone options.

D’Eith says a recent government survey about cellphone issues received more than 15,000 responses from people wanting easy-to-understand contracts, transparent bills and affordable plans.

The New Democrats promised in last February’s throne speech to provide consumers with tools to receive the least expensive service possible.

D’Eith says cellphone issues are largely subject to federal regulations, but that will not stop the province from lobbying Ottawa to make affordability and transparency improvements.

He says the B.C. government will embark on a deeper examination of cellphone issues, including a legislative review of the province’s consumer protection laws to ensure users are familiar with their rights and protections.

The Canadian Press

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Wells mining camp worker tests positive for COVID-19

A worker at a mining camp tested positive for the coronavirus after leaving the camp.

HAPHAZARD HISTORY: The tragic story of Jennie Stephenson

The gold rush wasn’t an easy life for women

Rodeo clinic, ranch visit entertains First Nations youth and elders in B.C.’s Interior

A fun time had for Stswecem’c Xgat’tem First Nation at C+ Rodeos

Drugs, cash seized by Quesnel RCMP during raid on rural property over long weekend

Police seized 507 grams of methamphetamine, 750 ecstasy capsules, 20 grams of cocaine

Studies show Mount Polley Mine breach material re-suspends in Quesnel Lake

High copper levels continue in Quesnel River six years after breach

B.C. records 146 new COVID-19 cases through long weekend

More that 28 people tested positive for the virus each day since Friday

Canucks tame Minnesota Wild 4-3 to even NHL qualifying series

J.T. Miller leads Vancouver with goal and an assist

COVID-19 vaccine efforts provide hope but no silver bullet to stop pandemic: Tam

There are more than two dozen vaccines for COVID-19 in clinical trials around the world

Two people die in propane heated outdoor shower near Princeton

Couple was attending a long weekend gathering

Study shines light on what makes LGBTQ+ youth feel safe in a community

The study goes beyond looking at school or family supports

Alberta to require masks at schools this fall, but still no mandate in B.C.

B.C. students are also set to return to classrooms in September

B.C. to allow customers to buy cannabis online for in-store pickup at private shops

Age verification will still be required inside the store

30% of British Columbians would ‘wait and see’ before taking COVID vaccine: poll

Some are concerned about side effects, while others don’t think the virus is a big deal

Don’t leave your hand sanitizer in the sun and other tips to stay COVID safe this summer

Being mindful of staying outside and keeping hand sanitizer, sunscreen out of the sun recommended

Most Read