BCLC changes policy after shredding co’s alleged privacy breach

ShredWise CEO says allegations are ‘simply untrue’

The CEO of ShredWise, the company that came under fire after allegations were made it left sensitive documents exposed to the public, says he has evidence that the allegations are false.

“The allegations that we store unshredded documents in bins at our truck site are simply untrue and I can tell you that in the past week, we’ve since uncovered clear evidence that supports what we’ve maintained all along – that our procedures were deliberately contravened in this instance,” ShredWise CEO Tino Fluckiger wrote to Peace Arch News.

“No documents, casino cards or any other papers should ever be in our inventory of empty collection bins which we give our customers to use.”

Fluckiger said his company has turned the matter over to the RCMP. The Surrey RCMP confirmed to PAN Wednesday that they are investigating a report received from ShredWise.

“So with a police investigation underway, I can’t say much more,” Fluckiger said.

The British Columbia Lottery Corporation (BCLC) has made changes to its policy after troves of used casino cards were allegedly left exposed to the public.

Earlier this month, News 1130 reported that it was alerted by a “whistleblower” of bins of unshredded documents and piles of intact Grand Villa Casino cards in a Surrey truck park parking lot.

The radio-station also reported that sensitive medical documents – including someone’s HIV test results – were left exposed to the public. Fraser Health has said that it does not use ShredWise’s services.

RELATED: Medical records, SIN numbers exposed by White Rock shredding company: whistleblower

RELATED: BCLC investigating after allegations raised against White Rock shredding company

BCLC media officer Matt Lee told PAN via email Tuesday that BCLC has directed Grand Villa to replace all playing cards with a new series in order to mitigate the possibility of discarded, intact playing cards being put into play.

“Out of an abundance of caution, BCLC directed all B.C. casinos to cease the shredding of used playing cards by contracted document shredding services until further notice,” Lee wrote to PAN.

“Service providers may use alternatives including drilling with standard card-punching equipment or industrial incineration in accordance with BCLC standards for the secure destruction of gambling supplies. BCLC has verified that no other B.C. gambling and entertainment facilities use Shredwise to destroy gambling supplies.”

Fluckiger told PAN that the privacy of ShredWise clients remains their top priority, “and as I stated previously, we were as surprised as anyone at this development.”

“ShredWise has been in business for 13 years and shreds more than 16 million documents every month. I have never seen an issue like this before and we will take every measure we can to ensure that it doesn’t happen again,” Fluckiger wrote.

Just Posted

Quesnel resident making a difference with the cadet program

Poonam Miglani has been serving as a cadet leader at Albert Head Cadet Training Centre since 2015

Barlow Creek 4-H gives back

As part of Club to Club Exchange, 4-H members repaired and refinished bleachers at Alex Fraser Park

Quesnel River Archers win eight medals in Vanderhoof

Dan Yalowega won the meet’s hunter round

Forestry Ink: Recent government reports should help logging contractors and truck drivers

Columnist Jim Hilton looks at recommendations from a logging contractor sustainability review

Prince George RCMP seize firearms in Highway 97 arrest

The suspects were in a vehicle that was reported stolen to the Quesnel RCMP on July 11

VIDEO: Young couple found dead in northern B.C. had been shot, police say

Chynna Noelle Deese of the U.S. and Lucas Robertson Fowler of Australia were found along Highway 97

VIDEO: Man found dead near B.C. teens’ truck could be linked to a double homicide

RCMP said they are looking for Kam McLeod, 19, and Bryer Schmegelsky, 18, of Port Alberni

Latest plan is to fly trapped fish by helicopter over Big Bar slide

Multi-pronged plan set in motion to freesalmon blocked by landslide in the Fraser River

Family of missing B.C. senior with dementia frustrated with situation, heartened by community support

Nine days since Grace was last seen the question remains: ‘How can an 86-year-old just disappear?’

Unsealed record suggests U.S. man convicted of murdering Vancouver Island couple left DNA on zip tie in 1987

William Talbott is set to be sentenced Wednesday in the murders of Jay Cook and Tanya Van Cuylenborg

Okanagan Air Cadet challenges gender-exclusive haircut policy

Haircut regulation inspires challenge around gender identity

VIDEO: Bystander training gains traction as tool to prevent sexual harassment, violence

Julia Gartley was sexually assaulted after an event, and no one stepped in to help

Two brands of ice cream sandwiches recalled due to presence of metal

The Canadian Food Inspection Agency issued a recall on Iceberg and Originale Augustin brands

Sexual assaults, extortion on the rise even as crime rates stay low: Stats Canada

Rates of police-reported sexual assault rose for the fourth year in a row

Most Read