Compass Card Vending Machine (TransLink)

Bus passes cancelled for 1,300 low-income seniors, people with disabilities due to system error

The passes have since been re-issued and will arrive sometime next week

Bus passes for nearly 1,300 low-income seniors and persons with disability were cancelled earlier this week.

“There was a system error over the weekend that affected a small percentage of BC bus pass holders and the ministry moved quickly to ensure uninterrupted access to transit,” said Shane Simpson, poverty reduction minister, in a statement on Thursday.

READ MORE: BC Transit ordered to pay blind woman $11K after driver fails to call out stops

B.C. seniors’ advocate Isobel Mackenzie said the ministry contacted all 400 seniors affected by phone on Monday to advise them about the error and that a temporary pass could be picked up from the TransLink office in Vancouver or could be couriered to them.

“[The] only missing piece is if somebody had to pay for their bus ticket on TransLink – is there an ability to get reimbursed?” said Mackenzie. “These are small amounts of money, but when you’re on a limited income, five or six dollars for the daily pass could be a lot.”

TransLink confirmed new passes have been re-issued and are expected to arrive in the mail sometime next week.

Anyone needing to travel in the meantime can pick up a card from the customer service office at the Stadium-Chinatown Skytrain Station or call 604-953-3333.



joti.grewal@bpdigital.ca

Like us on Facebook and follow us on Twitter

Just Posted

Convicted animal abuser Catherine Adams to return to Quesnel court in July

Catherine Adams is under a 20-year ban on owning animals, from a 2015 sentence in Smithers

Quesnel tosses way to victory at track and field zones

The towns throwers have increased 200 per cent since throwing cage addition

Upgrades at Alex Fraser Park in Quesnel going ahead with higher budget

The additional funding will come from the North Cariboo Recreation and Parks capital reserve

B.C. firefighters being deployed to Northern Alberta

The Chuckegg Creek fire has been burning for several days and thousands of people have been told to evacuate

Cariboo North MLA Oakes pushes for Clare’s Law legislation

The bill will allow at-risk individuals to access info on partner’s potentially abusive past

Killer of Calgary mother, daughter gets no parole for 50 years

A jury found Edward Downey guilty last year in the deaths of Sara Baillie, 34, and five-year-old Taliyah Marsman

Most British Columbians agree the ‘big one’ is coming, but only 50% are prepared

Only 46 per cent of British Columbians have prepared an emergency kit with supplies they might need

B.C. man to pay Maxime Bernier’s People’s Party $20k over lawsuit

Federal judge shut down Satinder Dhillon’s ‘nonsensical’ motion to bar use of PPC name in byelection

Sitting and sleeping on downtown sidewalks could net $100 fine in Penticton

The measure, which still requires final approval, would be enforced between May and Sept. 30

Survey finds 15% of Canadian cannabis users with a valid licence drive within two hours of using

Survey also finds middle-aged men are upping their usage following legalization

B.C. man killed in logging accident ‘would have done anything for anyone’

Wife remembers 43-year old Petr Koncek, father of two children

Ottawa spending $24.5M to research on health benefits, risks of pot use

$390,000 will fund two cannabis public awareness

Most Read