Anne-Marie Hutchins of Chilliwack with her daughter Emma and son Jayden. (Submitted)

Anne-Marie Hutchins of Chilliwack with her daughter Emma and son Jayden. (Submitted)

Family of woman who died after visit to Chilliwack COVID test site wants change

Anne-Marie Hutchins’ sister said she was sent home despite chest pain and a history of tachycardia

When Anne-Marie Hutchins went to the COVID-19 testing site in Chilliwack on Aug. 25, 2020, she knew she was sick but she didn’t know how sick or what exactly was wrong.

What she did not have was COVID-19. But the acute chest pain she was experiencing and reported, along with her history of tachycardia, is something her sister Christine Hutchins says was overlooked.

Screening staff recommended no further medical assessment and the 46-year-old was sent home to self-isolate.

Her spouse took her to Chilliwack General Hospital the next day, Aug. 26, at 1:45 p.m. She died at 9:01 p.m. of a heart attack due to coronary artery disease.

“The fact that she was having chest pain should have been a reason to direct her to urgent care,” Christine told The Progress on Wednesday (April 28). “It is very likely that further assessment of her vitals, if they have been taken at the COVID-19 assessment centre, would have confirmed this. She could have arrived at the hospital more than 24 hours earlier than she did, and this could have saved her life.”

Anne-Marie Hutchins COVID-19 screening form from Aug. 25 2020. (Submitted)

Since Anne-Marie’s death, Christine and her mother Chris Race have gone back and forth with Fraser Health questioning their practices at the COVID testing sites. On a mission to make changes, they sent a letter to 90 individuals or medical centres, including the Provincial Health Services Authority (PHSA), the BC Centre for Disease Control, Patient Care Quality Offices (PCQO), Members of Parliament, public health officer Dr. Bonnie Henry and Health Minister Adrian Dix.

All responses they received referred them to the PCQO for Fraser Health. The PCQO did not provide a written response within the promised 40 business days, only responding in a letter on March 12, 2021.

“Fraser Health’s response provides justification as to why they do not believe she needed to be referred to urgent care or to be assessed further,” she said. “Instead they are justifying reasons why they did not. It’s just baffling to me. It’s so disheartening.”

Christine said the PCQO did not identify immediate medical distress, which she says means the chest pain and history of tachycardia were overlooked.

In part, where Christine and the PCQO disagree is with the purpose is of a COVID-19 testing site. In a letter signed by PCQO-Fraser Health managing consultant Tasleem Juma and patient care quality officer Laura Briard, it was explained that the purpose of the COVID test sites was to swab members of the public who suspected they may have been exposed to the virus.

“The site was not an assessment-based clinic such as an urgent primary care centre, an emergency department, or a family doctor’s office.”

Those with physical distress, they concede, are to be directed to the emergency department. But it’s here where Christine disagrees with the assessment, or lack thereof, done on Anne-Marie that day.

“Even though she said she had chest pain, it’s like they didn’t take that seriously.”

Fraser Health has since edited its COVID-19 testing web pages to note that anyone experiencing certain serious symptoms such as severe difficulty breathing or severe chest pain should call 911 or go to emergency.

Christine says this advice online goes against the actions of the frontline staff on Aug. 25, 2020.

“This is contradictory to the point that Fraser Health is not admitting that an error was made and that Anne-Marie should have been referred to emergency.

“Fraser Health is not taking any accountability.”

Christine said her main objective going through the process of making formal complaints and, now, going to the media, is to prevent what happened to Anne-Marie happening to others.

“First and foremost, our intent to reach out is to build public awareness. By sharing our story, we hope to inform the public to advocate for their own health,” she said. “It is very important to emphasize that we should not begin with the assumption that we have COVID-19. We should be going to a doctor or emergency to be assessed, not to a COVID-19 testing site.

“Fraser Health did not send a patient who had chest pain to emergency and is not taking any accountability for their actions.”

Anne-Marie worked for many years as a records analyst for the Abbotsford Police Department.

RELATED: COVID-19 testing site to open at Chilliwack Health Unit starting Monday

RELATED: COVID-19 testing lineup wraps around block in Chilliwack


Do you have something to add to this story, or something else we should report on? Email:
editor@theprogress.com

@PeeJayAitch
Like us on Facebook and follow us on Twitter.

Just Posted

COVID-19. (Image courtesy CDC)
Quesnel Junior School flagged as latest COVID-19 exposure in School District 28

The Quesnel School District has detected eight exposures in the 2020/2021 school year

BCHydro Power Pioneers provincial director Rae Daggitt gets creative to deliver Matthew Hender his cheque. He presented Hender the award for community service alongside Roger North, the president of the North Cariboo Branch. (Cassidy Dankochik Photo - Quesnel Cariboo Observer)
Quesnel student gets boost from local power pioneers

Matthew Hender received a $500 scholarship from the BCHydro Power Pioneers

A Cariboo Regional District director and School District 27 trustee, Angie Delainey is also a fourth generation business owner in downtown Williams Lake. (Angie Mindus photo - Williams Lake Tribune)
Angie Delainey appointed Cariboo Regional District representative on regional board

Delainey and Steve Forseth represent the CRD at the North Central Local Government Association

From October 2020 to April 2021 more than 540 centimeters of snow fell at Barkerville. (Lindsay Chung - Quesnel Cariboo Observer)
Not so average April snowfall in Barkerville

59 centimeters of white stuff fell last month

A prowling coyote proved no match for a stray black cat who chased it out of a Port Moody parking lot Friday, May 14. (Twitter/Screen grab)
VIDEO: Little but fierce: Cat spotted chasing off coyote by Port Moody police

The black cat is seen jumping out from under a parked car and running the wild animal out of a vacant lot

A forest of dance-protesters outside the BC Legislature on April 11. These participants were doing the Dance for the Ancient Forest in support of the Fairy Creek blockade and against old-growth logging. (Zoë Ducklow/News Staff)
Arrests begin at Fairy Creek blockade on Vancouver Island

Five protesters arrested as RCMP begin to enforce injunction

A thunderstorm pictured in Fraser Valley in 2021. (Black Press Media/Jaimie Grafstrom)
Wildfire concerns sparked after 320+ lightning strikes blasted B.C. yesterday

Approximately one-quarter of the province is currently listed as being at moderate risk of fire

A restaurant server on White Rock’s Marine Drive serves customers on a roadside patio. Indoor dining and recreational travel bans have been in effect since late March in B.C. (Peace Arch News)
B.C.’s COVID-19 infection rate falls to 411 cases Tuesday

360 people in hospital, up slightly, two more deaths

The Banff National Park entrance is shown in Banff, Alta., Tuesday, March 24, 2020. THE CANADIAN PRESS/Jeff McIntosh
Minister asks Canadians to camp carefully in national parks as season starts

Kitchen shelters in Banff National Park closed, trails on Vancouver Island will only be one-way

Names of those aboard the ship are seen at Komagata Maru monument in downtown Vancouver, on Tuesday, May 18, 2021. The City of Vancouver has issued an apology for its racist role in denying entry to 376 passengers aboard a ship that was forced to return to India over a century ago. Mayor Kennedy Stewart says discrimination by the city had “cruel effects” on the Sikhs, Hindus and Muslims aboard the Komagata Maru, which arrived in Burrard Inlet on May 23, 1914. THE CANADIAN PRESS/Darryl Dyck
Vancouver mayor says sorry for city’s role in turning away South Asians in 1914

Kennedy Stewart has declared May 23 as the annual Komagata Maru Day of Remembrance

A crew of WestCoast WILD Adventures employees tackled an onslaught of litter left at the ‘Locks of Love’ fence at Wally Creek on May 2. (Anne-Marie Gosselin photo)
Litter woes consume popular ‘Locks of Love’ fence on B.C.’s Pacific Rim

Popular view spot near Tofino plagued by people hanging masks and other unwanted garbage

Vincent Doumeizel, senior advisor at the United Nations Global Compact on Oceans, as well as director for the Food Programme for the Lloyd’s Register Foundation, pulls up some sugar kelp seaweed off the French coast in April 2020. He was the keynote speaker during the opening ceremony of the inaugural Seaweed Days Festival. (Vincent Doumeizel/Submitted)
Let’s hear it for seaweed: slimy, unsexy and the world’s greatest untapped food source

Experts talks emerging industry’s challenges and potential at Sidney inaugural Seawood Days Festival

Troy Patterson, a Cadboro Bay 15-year-old, got a virtual meeting with B.C.’s environment minister months after he started an online petition calling for construction of the Coastal GasLink pipeline to stop. (Jake Romphf/News Staff)
B.C. teen’s 23,000-name Coastal GasLink petition gets him an audience with the minister

15-year-old Saanich high school student and George Heyman discussed project for about 30 minutes

Most Read