Mills Memorial Hospital in Terrace. (Natalia Balcerzak/Terrace Standard)

Security guard bitten, punched by patient at Terrace hospital

Violent incident is one of many in northwest B.C., nurses’ union says

The BC Nurses Union is calling for more protection of hospital staff following the assault of a female security guard at a hospital in Terrace.

Nurses at Mills Memorial Hospital witnessed an agitated patient beat and bite a female security guard two weeks ago, union president Christine Sorensen confirmed. She said it’s another example of the violence that nurses and hospital staff face, especially at small hospitals in rural B.C.

“In reality, these nurses are afraid to go to work,” Sorensen said. “It’s a very sad state of affairs for health care and the government needs to address it.”

READ MORE: Allegedly intoxicated man arrested after paramedics attacked at Kamloops hospital

A Code White, which is a coordinated response to a potentially out-of-control or violent person, was called when a patient in the psychiatric unit began acting out toward staff.

One nurse, who spoke on the condition of anonymity, told Black Press Media that a security guard intervened, but the situation escalated, and the patient attacked. The guard is still recovering and is not yet back to work, the nurse said.

Violence against hospital staff is a widespread issue from Haida Gwaii to Prince George, the nurse said, adding that it’s time the public was made aware.

Prince George, Terrace and Quesnel are the only hospitals in the north with security. They were identified by the nurses’ union and provincial government as the most at-risk because of their psychiatric units.

Sorensen said all hospitals face issues of violence on a daily basis and do not have adequate protection, but the situation is intensified at smaller hospitals in rural communities because they deal with more complex patients with less support.

The number of violent incidents against nurses and staff have been increasing, which Sorensen attributes to an aging population, a lack of services, and a shortage of nurses.

In an email, Northern Health spokesperson Eryn Collins said while the health authority cannot comment on specific incidents involving patients or staff out of privacy concerns, they are “committed to strengthening a culture of safety and reducing the potential for workplace violence.”

Collins said all Northern Health locations assess the potential for violence in the workplace and implement a prevention program. This includes risk assessments, incident reporting and investigation, various policies and guidelines, a provincial violence prevention curriculum, and education on occupational health and safety for supervisors and managers.

“We also have standardized Code White response protocols that are used to defuse potentially dangerous situations and help protect staff, patients and bystanders,” Collins said.

Sites without any contracted, on-site security services do have security measures in place, such as cameras and access restrictions at certain times, she added.

READ MORE: Two nurses attacked at B.C. psych hospital, union calls for in-unit security

Sorensen said that sometimes isn’t enough because security staff are not trained in conflict resolution or therapeutic relationship skills. Nurses are, she said, and with staff shortages, it is becoming increasingly difficult to handle.

Vancouver Island Health Authority and the Provincial Health Services Authority have hired trained safety officers for one-on-one assistance for potentially violent patients, but Northern Health has yet to do so.


Jenna Cocullo | Journalist
Jenna Cocullo 
Send Jenna email
Like the The Northern View on Facebook
Follow us on Twitter


 


brittany@terracestandard.com

Like us on Facebook and follow us on Twitter

Just Posted

City of Quesnel hosting open house at new Forestry Innovation Centre

The new centre will be open Nov. 16 from 10 a.m. to 1 p.m.

Quesnel figure skater competes at Sectionals in Kelowna

Mitchell Dunn is stepping his game up as he faces off against tough competition

Higher-volume woodlot licence allocated to First Nations in new Quesnel timber sharing agreement

The new apportionment gives area First Nations more say and paves the way for a new community forest

Kitsilano Secondary School students learning a lot during film shoot in historic Barkerville

Barkerville Historic Town and Park was the backdrop for the student-written period piece

Quesnel Junior School girls’ volleyball squad cleans house at Kelly Road tourney

The team will look to finish season strong at Prince George zones this weekend

Transgender inmate in Surrey denied transfer to women’s prison

Petitioner argued denial of transfer to women’s prison was unreasonable and unfair

Community uses loophole to paint 16 rainbow crosswalks after B.C. council says no

So far 11 rainbows are painted and five planned, all since council denied the first proposal in September

Adoption centre closes despite effort to save it; B.C. left with two agencies

Choices Adoption and Pregnancy Counselling in Victoria was set to close in April

NDP Leader Jagmeet Singh to meet with Trudeau today to discuss throne speech

Top ask will be for Liberal support for the immediate creation of a national universal pharmacare program

B.C. set to announce changes around youth vaping, regulations

Move will involved education, tightening access, working with partners and pressuring the federal government

Yelling at your dog might hurt its long-term mental health: study

Researchers find dogs trained using negative reinforcement are more ‘pessimistic’

Vancouver Island soap company releases Lucky Lager beer soap

Beer-infused olive oil soap comes out just in time for holiday shopping

Most Read