This combination of images shows Walmart greeters, clockwise from top left, John Combs in Vancouver, Wash., Ashley Powell in Galena, Ill., Mitchell Hartzell in Hazel Green, Ala., and Adam Catlin in Selinsgrove, Pa. Combs, Powell, Hartzell and Catlin are among disabled Walmart greeters threatened with job loss as Walmart transforms the greeter position into one that’s more physically demanding. (Rachel Wasser/Tamara Ambrose/Gina Hopkins/Holly Catlin via AP)

Walmart to make ‘every effort’ to keep disabled greeters

People with disabilities who traditionally filled the greeter job accused Walmart of acting heartlessly

After more than a week of backlash, Walmart is pledging to make “every effort” to find other roles for disabled workers who’d accused the retailer of targeting them as it prepares to eliminate the “people greeter” job at 1,000 stores.

Greg Foran, president and CEO of Walmart’s U.S. stores, said in a memo to store managers Thursday night that “we are taking some specific steps to support” greeters with disabilities. Walmart released the memo publicly.

Walmart told greeters around the country last week that their positions were being eliminated in late April in favour of an expanded “customer host” role that involves not only welcoming customers, but helping with returns, checking receipts to help prevent shoplifting and keeping the front of the store clean. The position requires hosts to be able to lift heavy weights, climb ladders and do other tasks.

People with disabilities who have traditionally filled the greeter job at many stores accused Walmart of acting heartlessly. Outraged customers and others started online petitions, formed Facebook support groups and called and emailed Walmart corporate to register their displeasure.

Acknowledging the change had “created some conversation,” Foran wrote: “Let me be clear: If any associate in this unique situation wants to continue working at Walmart, we should make every effort to make that happen.”

Walmart initially told greeters they would have the customary 60 days to land other jobs at the company. Amid the uproar, the company has extended the deadline indefinitely for greeters with disabilities.

“In terms of the associates with disabilities who are transitioning out of the People Greeter position, we recognize these people face a unique situation. And because not all disabilities are the same, each case requires a thoughtful solution,” Foran wrote. “For that reason, we are looking into each one on an individual basis with the goal of offering appropriate accommodations that will enable these associates to continue in other roles with their store.”

Walmart said it has already started making job offers to greeters with disabilities, with at least one, Jay Melton, who works at the store in Marion, North Carolina, accepting so far. Melton, whose family had spoken out about his impending job loss, will work at self-checkout, Walmart said.

“Jay has been a part of our store for the last 17 years and is well known throughout our community. Please help us congratulate Jay on his new position!” the Marion Walmart said on its Facebook page.

Michael Rubinkam, The Associated Press

Like us on Facebook and follow us on Twitter.

Just Posted

EpilepsyQuesnel continues fundraiser for Seizure Investigation Unit

Funds raised this March will go toward improving equipment for two seizure investigation beds at VGH

Correlieu Men win team trophy at provincial gymnastics meet

First-timer Darryl Lacoste wowed his coaches with big-time performance

Provincial government needs to fund search and rescue: CRD

CRD board wants NCLGA resolution calling on the province to ensure secured funding is in place for SAR groups

Quesnel to participate in regional entrepreneur immigration program

The program provides a pathway for entrepreneurial immigrants to BC’s smaller communities

Quesnel and Williams Lake under air quality advisory

Dust and overall air quality prompts Environment Canada to issue statement

Protective human chain forms around Victoria mosque for Friday prayer

Islanders stand arm-in-arm to show support in aftermath of New Zealand shootings

‘Families torn apart:’ Truck driver in fatal Broncos crash gets 8-year sentence

Judge Inez Cardinal told court in Melfort, Sask., that Sidhu’s remorse and guilty plea were mitigating factors

Boy who went missing from park remains largest probe in Victoria police history

The four-year old Victoria boy went missing without a trace on March 24, 1991

WestJet sticking with Boeing 737 Max once planes certified to fly

WestJet had expected to add two more of the planes this year to increase its fleet to 13

B.C. driver caught going 207 km/h on motorcycle along Okanagan Highway

A motorcyclist was caught by Kelowna RCMP going 207 km/h on Highway 97C

Protective human chain forms around B.C. mosque for Friday prayer

Vancouver Islanders stand arm-in-arm to show support in aftermath of New Zealand shootings

B.C. fire department offers tips to keep your home safe during wildfire season

With wildfire season getting closer, the Penticton Fire Dept. offer tips to keep your home safe

Fierce house cat spotted as ‘aggressor’ in face off with coyote in B.C. backyard

North Vancouver resident Norm Lee captures orange cat versus coyote in backyard showdown

Wilson-Raybould to reveal more details, documents on SNC-Lavalin affair

Former attorney general has written to the House of Commons justice committee

Most Read